+7 (7232) 91-95-12
+7 (727) 347-01-01 Almaty
+7 (7232) 91-95-12 Oskemen
+44 (204) 577-38-01 London, UK
+1 (323) 723-34-01 Los Angeles, USA
VPS Maintenance
When you host your website with us, you will receive technical support from our team of experienced system administrators and certified 1C-Bitrix specialists.
We offer comprehensive maintenance plans for your VPS, including 24/7 resource monitoring and a guaranteed response time for problem resolution.
VPS Maintenance - Starter
- Response time to requests - up to 3 hours
- Consultations via Ticket, E-mail
- VPS reboot
- Initial VPS setup with installation of Linux distribution with standard services
- E-mail setup
- Assistance in identifying VPS functionality issues
- Weekly VPS backup with client request restoration
Free of charge
VPS Maintenance - Basic
- Response time to requests - up to 3 hours
- Number of requests per month - 5
- 24/7 server availability monitoring (Processor, RAM, Disk, Network)
- Software and Linux kernel updates
- Initial VPS setup (installation of Linux distribution with standard services and distributions), e-mail setup
- E-mail setup
- Consultation by phone, via Ticket, E-mail
- Website downtime analysis and optimization
- Backups: setup, verification, restoration
Costs 40,000 Tenge per month
VPS Maintenance - Pro
- Response time to requests - up to 1 hour
- Number of requests per month - 20
- 24/7 server availability monitoring (Processor, RAM, Disk, Network)
- 24/7 security monitoring, analysis and setup
- Unmetered DDoS Protection
- CDN
- Web Application Firewall (WAF)
- Bot Mitigation
- Technical updates to the website engine and testing
- Software and Linux kernel updates
- Initial VPS setup (installation of Linux distribution with typical services and distributions) and email configuration
- Configuration of the mail service and proper mail service operation on VPS
- Phone, ticket, and email consultation
- Analysis of website malfunction and optimization of website performance
- Backup setup, verification, and restoration
- Personal IT project manager
Cost: 100,000 tenge per month
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Server Performance Analysis and Optimization
Our specialists have sufficient experience in administering servers with varying traffic and load, and our competence with 1C-Bitrix confirms our experience with this product.
We can always identify the weak spot in your resource and offer you the right solution.
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Backup Management
For customer service, we configure and store daily database backups and weekly full VPS backups on external servers, as well as have an additional archive backup on a third server.
Our specialists not only monitor the backups but can also quickly deploy the necessary backup.
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Software Updates
A very important and relevant item in current server maintenance is timely software updates. Our team stays abreast of the latest software releases and updates the installed software on your server in a timely manner to ensure the stable and secure operation of your website.